The Framers Forum

Thank you both for your replies, VERY interesting, I need to change don't I ....far too casual about payments. "Pay when you collect" I happily say to the customer, Unfortunately, at the moment I feel that a few customers find themselves finacialy embarassed and don't get back in touch to collect as...

Could John or an EstLite user who ACTUALLY TAKES DEPOSITS and does this in EstLite give me a nudge in right direction please ? In over 10 years of use I have never taken deposits, on reflection, that was a BAD idea... Now.. very interested in doing so but want to show payments recieved ( which I don...

I won't be giving you loads of examples but just checked another one from Simons , S2-13 , my system showing 2019 price for this, £1.64 , latest price should be £1.80. Not a big problem in the overall scheme of things, just want to be sure it's correct ongoing, I haven't checked LION yet, just wonde...

Hi, when I can remember, I click on the "Download Suppliers Moulding Tables" button on the Suppliers Tab to update prices but I think I'm doing something wrong. Against "My Suppliers", Lion, Simons & Wessex, I can see "Last Price Upd." shows Mar-22. Alan from Simons called last week and told me pric...

Thanks for the detailed replies John, just to reassure you, I certainly didn't click on the new Delete Cust button, even I would have spotted the 4 warnings : ) Up until a month ago I was using an older version of Estlite, I guess there was an easier way to delete a customer record in the Customer s...

Hi, I've no idea quite how I did it but I must have accidentally deleted my 87 year old artist friend from my system, with 10 years of records still floating around but without a customer associated with them. It's not the end of the world , just a shame really, I'm running version 9.08, I've only j...

Only a week or two before this all kicked off, I was feeling pretty run down and thought to myself, I could really do with shutting up for 3-4 months , clearing my backlog and recharging the batteries... Careful what you wish for ... :Slap: I work alone from home so don't have the responsibilities a...

Just found this in the loft, bought it years ago when I was a newbie to framing, it's really for fixing glass in window frames but I used to use it to fit backboards in, I think I might start using it again once I've oiled it. It uses the 13mm triangles I think ( have looked in LION catalogue) no jo...

I must admit, I haven't upgraded lately, I'm using ver 8.51 at present. Can you remind me best practice to upgrade John ?, it's been a while, I backup every day religiously
Thanks,
Adam

Sorry to both you John, my postcode lookup seems to have failed the last few days, are you aware of a problem ?, I think Im still making monthly payment. Thanks,
Adam

chinese_cutout.jpg A customer brought this in over the weekend, he bought it in China , it's all different paper cut Chinese zodiac animals, stuck together , somehow ... Size is approx. 66cm x 29cm and I'm wondering how to attach it . I did a much smaller one previously which I was able to fix in p...

Thank you, thank you .. plenty to contemplate here, I'm seeing the customer again this week I think, I'll get back to you with a photo of the finished product

Can anyone help me on a Monday morning ? This was my first customer :Slap: A lady from the golf club wants to display 2 silver teaspoons in a frame but wants to be able to take the spoons out and clean then in the future, that's when my heart sank. As you can see in the photo below, the spoons could...

Thanks for this John, I have never maintained stock levels on EstLite but worth knowing.
Adam TPF

Hi, I've never had to do this before, I have some discontinued moulding that I don't want to delete from the table but I do want to flag it up that it's no longer available. I ticked the discontinued box ( below ) and tried to see what happens when I enter frame details, how do I know it's discontin...

I use iZettle and am very happy with it. The fees are 1.75% of the transaction and no monthly fees. The card reader sits on a very neat stand which was included and I actually get a lot of customers commenting on how stylish this setup looks. Out of interest, do you have to pay a different rate for...

Thank you all for your comments, I think I need to just bite the bullet !

About this time every year, I give some serious thought to getting a Card Reader, the latest one I'm considering is SumUp, no monthly charges and a fixed fee of 1.69% on all cards, apparently ....

Is anyone using SumUp in anger and are you happy with it ?
Thanks in advance,
Adam/Bagpuss

glad you've managed to shift them Ricky, thanks : )

NOOOO! what a shame to dump them, I got rid of a Nielsen tower about 5-6 years ago and am now thinking about getting one again, remind me, is it on wheels Ricky ?
Thanks,
Adam/Bagpuss