Search found 84 matches

by Jo
Thu 24 Jan, 2019 2:21 pm
Forum: General Discussion
Topic: Arqadia L/J web ordering.... anyone out there got a clue?
Replies: 29
Views: 2687

Re: Arqadia L/J web ordering.... anyone out there got a clue

Things might be getting a bit better, I placed a chop order late on Monday and it has just been delivered (Thursday)! No invoices yet for either of the orders I have placed this year though. Will they lose them too?
by Jo
Tue 15 Jan, 2019 5:02 pm
Forum: General Discussion
Topic: Arqadia L/J web ordering.... anyone out there got a clue?
Replies: 29
Views: 2687

Re: Arqadia L/J web ordering.... anyone out there got a clue

I've just had a reply... We have a new system in place and are having technical issues which have severely delayed orders for all customers. Your order is being worked on, however due to the problems we are having, we are unable to track its progress and therefore cannot give a definite date of when...
by Jo
Tue 15 Jan, 2019 4:41 pm
Forum: General Discussion
Topic: Arqadia L/J web ordering.... anyone out there got a clue?
Replies: 29
Views: 2687

Re: Arqadia L/J web ordering.... anyone out there got a clue

The website didn't work for me when I returned to work in the New Year, but I didn't need anything straight away. I received that email too which implied issues have been sorted so I placed a chop order on the 9th January. It is still showing as 'not shipped' so I've just dropped them an email to se...
by Jo
Tue 11 Dec, 2018 12:21 pm
Forum: Help!
Topic: Looking for stock of Arqadia Moulding!
Replies: 2
Views: 391

Re: Looking for stock of Arqadia Moulding!

Suggestion appreciated but it is to match an existing frame so it has to be the right one!
by Jo
Mon 10 Dec, 2018 4:32 pm
Forum: Help!
Topic: Looking for stock of Arqadia Moulding!
Replies: 2
Views: 391

Looking for stock of Arqadia Moulding!

A quick Christmassy desperate plea please! Has anybody in the Midlands/Birmingham/Leicester area got any stock of Arqadia's 202167348 going spare? I need 4 lengths, around 12m to complete a job wanted for Christmas and Arqadia are out of stock until January according to their website. Having a 'what...
by Jo
Sun 26 Aug, 2018 2:42 pm
Forum: Help!
Topic: Anyone made a frame like this before?
Replies: 4
Views: 1024

Anyone made a frame like this before?

Hello, I have a customer who has just bought a large photo back from Australia, and he saw it framed out there and wants to match it. I suspect it is beyond my equipment and skill set, unless anyone can point me in an easy direction? And if I can't do it, I'm happy to pass on the details of someone ...
by Jo
Mon 21 May, 2018 10:35 am
Forum: Help!
Topic: Using a Morso without a left hand extension
Replies: 11
Views: 1829

Re: Using a Morso without a left hand extension

My Morso is situated in a back room off the main shop, and I do not have an LH extension fitted as it would block access, plus I can only use it if the door to the other room is open so the moulding sticks through it. Just on the wall by the side of the door I have a short piece of wood that hinges ...
by Jo
Thu 28 Sep, 2017 2:34 pm
Forum: Help!
Topic: Very large print on photographic paper
Replies: 5
Views: 1566

Re: Very large print on photographic paper

He has now come back to me and said not to do anything I'm uncomfortable with now I have pointed out the risks, so unless anyone has a brilliant idea, I am going to leave it alone.
by Jo
Thu 28 Sep, 2017 11:57 am
Forum: Help!
Topic: Very large print on photographic paper
Replies: 5
Views: 1566

Very large print on photographic paper

I am currently framing a large expensive limited edition print in metallic inks on high gloss photographic paper. Obviously being limited edition I didn't want to stick it down but the paper is rippling and the ripples catch the light and show up. The customer has said he is happy to have it stuck d...
by Jo
Sat 12 Aug, 2017 11:16 am
Forum: General Discussion
Topic: Loooong Panoramic Photo
Replies: 0
Views: 887

Loooong Panoramic Photo

I was approached by a customer today with a panoramic photo they wanted framing but it's too much of a handful for me on my own, and wondered if anyone else would be prepared to do the job for them. The photo is 82" long by about 18" high. I'm in Leicestershire, guess it would need to be someone who...
by Jo
Wed 30 Nov, 2016 4:21 pm
Forum: Help!
Topic: Discontinued Arqadia Moulding
Replies: 3
Views: 1309

Re: Discontinued Arqadia Moulding

Looked at Simon's and I can only find that profile in a natural pine, and most suppliers still seem to have that. It's not a valuable job and in an ideal world I just need a couple of lengths of 130131000. Wessex's B1491 is close, my customer has taken the sample home to compare.
by Jo
Wed 30 Nov, 2016 3:09 pm
Forum: Help!
Topic: Discontinued Arqadia Moulding
Replies: 3
Views: 1309

Discontinued Arqadia Moulding

I have a customer who has previously had photos framed in Arqadia's 130131000 Antique Pine but it has been discontinued. Does anyone happen to have a secret stash of this hidden in a corner, or can help me find a match for it? No-one else seems to have one that dark unless you know different! I did ...
by Jo
Fri 28 Oct, 2016 10:01 am
Forum: Help!
Topic: Arqadia Shoreham Moulding
Replies: 0
Views: 1056

Arqadia Shoreham Moulding

I'm just curious how other people are getting on with Arqadia's Shoreham moulding range if they have tried it? I've tried a pack or two of around 4 of the varieties and keep having problems with it. A lot of the wood has those lovely Weetabix properties so does not cut at all well on a Morso, others...
by Jo
Mon 11 Apr, 2016 12:23 pm
Forum: Help!
Topic: SIC code?
Replies: 3
Views: 736

Re: SIC code?

That's the one I was heading towards - thank you!
by Jo
Mon 11 Apr, 2016 11:29 am
Forum: Help!
Topic: SIC code?
Replies: 3
Views: 736

SIC code?

My Controlled Waste Transfer Note from my local council is asking for my SIC code this year - never been asked before and I have no idea which one to pick from the very long list. Anyone else had to pick a SIC code, and if so, what have you used?

Thanks in advance for any help you can offer!
by Jo
Fri 08 Apr, 2016 10:13 am
Forum: Help!
Topic: Anyone recognise this?
Replies: 7
Views: 1425

Re: Anyone recognise this?

It isn't hand finished, and is just a stained pine by the looks of it.
by Jo
Fri 08 Apr, 2016 10:09 am
Forum: Help!
Topic: Anyone recognise this?
Replies: 7
Views: 1425

Re: Anyone recognise this?

I tried to get him to pick something else, I always do when I don't have the moulding, but it's to match several others so I said I'd have a go. As you say, just not worth having to get something specially for an A4 picture, but thought it may be worth asking about in case someone jumps up and tells...
by Jo
Fri 08 Apr, 2016 9:17 am
Forum: Help!
Topic: Anyone recognise this?
Replies: 7
Views: 1425

Anyone recognise this?

DSC_0934.JPG Why do customers always want to match something you are pretty sure you haven't seen for years?!! Does anyone happen to recognise this frame? It's 30mm wide. Don't want to spend ages chasing it because they only want an A4 picture framed so it's not exactly a lucrative job! Thanks in a...
by Jo
Thu 07 Apr, 2016 1:33 pm
Forum: Questions & Suggestions
Topic: Windows 8.1
Replies: 7
Views: 7592

Re: Windows 8.1

What's one level above novice? If I knew much about it I wouldn't have had to ask!! I know enough not to risk anything silly and follow instructions carefully :wink:
by Jo
Thu 07 Apr, 2016 1:19 pm
Forum: Questions & Suggestions
Topic: Windows 8.1
Replies: 7
Views: 7592

Re: Windows 8.1

Sorted, thank you!