description download missing

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silvercleave
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description download missing

Post by silvercleave »

John

With BBEST I no longer am able to download moulding descriptions from DJ Simons, is it my system or do DJ Simons no longer send them??

regards

Ian
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John
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Re: description download missing

Post by John »

Hi Ian,

The current D+J Simons table does have moulding descriptions.

To verify if this is the case, open notepad then drag the Simon's file (C:\Program Files\BBEst\Mouldings\si.csv) on to it.

What operating system (XP, Vista, etc.) are you using?
silvercleave
Posts: 518
Joined: Mon 17 Mar, 2008 8:00 pm
Location: SE Cornwall
Organisation: thought I was
Interests: Working to put food on table
Location: Cornwall

Re: description download missing

Post by silvercleave »

John,

Have uninstalled BBEST and then downloaded using the same info and key number as original, sytem comes back and says use code 1019, after downloading file, locating it and double clicking it asks to select prog to open with, it doesn't seem to want to load up.

Can you help please

Ian
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John
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Re: description download missing

Post by John »

The best way to proceed is by helpdesk hookup that will enable me to have remote access to your computer.

To arrangement for this, please call me (028 9024 7878) between 9:00am and 4:00pm
silvercleave
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Joined: Mon 17 Mar, 2008 8:00 pm
Location: SE Cornwall
Organisation: thought I was
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Location: Cornwall

Re: description download missing

Post by silvercleave »

Many thanks - will ring later

Ian
silvercleave
Posts: 518
Joined: Mon 17 Mar, 2008 8:00 pm
Location: SE Cornwall
Organisation: thought I was
Interests: Working to put food on table
Location: Cornwall

Re: description download missing

Post by silvercleave »

PROBLEM SOLVED

Many thanks John, copied whole file from main comp onto a stick and downloaded onto the laptop.

Works fine.

Many thanks

Ian
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