A few months back a local gallery sent a member of staff to buy some of "those flat nails" for fixing the back into the frame. I was told that their framing expert had been called in to remove a flumb from inside a framed piece of art, while the customer was waiting to buy it.
The things which customers say in their ignorance
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Not your average framer
- Posts: 11008
- Joined: Sat 25 Mar, 2006 8:40 pm
- Location: Devon, U.K.
- Organisation: The Dartmoor Gallery
- Interests: Lost causes, saving and restoring old things, learning something every day
- Location: Glorious Devon
The things which customers say in their ignorance
A lady has just been in with a watercolour painting fixed to the mount with short pieces of the gummed white perforated border from sheets of postage stamps asking me if I sell this special tape.
A few months back a local gallery sent a member of staff to buy some of "those flat nails" for fixing the back into the frame. I was told that their framing expert had been called in to remove a flumb from inside a framed piece of art, while the customer was waiting to buy it.
A few months back a local gallery sent a member of staff to buy some of "those flat nails" for fixing the back into the frame. I was told that their framing expert had been called in to remove a flumb from inside a framed piece of art, while the customer was waiting to buy it.
Mark Lacey
“Life is short. Art long. Opportunity is fleeting. Experience treacherous. Judgement difficult.”
― Geoffrey Chaucer
“Life is short. Art long. Opportunity is fleeting. Experience treacherous. Judgement difficult.”
― Geoffrey Chaucer
- Steve Goodall
- Posts: 841
- Joined: Thu 08 May, 2008 4:22 pm
- Location: Up North
- Organisation: Happily Retired - working for beer now
- Interests: Gothic Punk / Man City / Photography...
Re: The things which customers say in their ignorance
Please do not get me started on this one - the weather is too nice... 
Your too late I'm afraid - I retired in April 2024 
- Bagpuss
- Posts: 853
- Joined: Wed 18 Jun, 2008 12:59 pm
- Location: Upminster, ESSEX, UK
- Organisation: Adam The Picture Framer
- Interests: TBA
- Contact:
Re: The things which customers say in their ignorance
One that I seem to have had a few times recently and always comes as a bit of a slap in the face is ...
"Is this your full time job ?"
"Is this your full time job ?"
My real name is Adam Laver aka "Adam The Picture Framer", just in case you were unsure ; )
- Gesso&Bole
- Posts: 1013
- Joined: Wed 24 Mar, 2010 3:35 pm
- Location: Nottingham
- Organisation: Jeremy Anderson Picture Frame Maker
- Interests: Framing pictures, testing out the latest gismos, and sharing picture framing knowledge
- Contact:
Re: The things which customers say in their ignorance
Had a (non) customer in today who wanted a "cheap frame".
She said " I could frame it my self, only I can't be bothered"
Needless to say we didn't gel, and she won't be coming back!
She said " I could frame it my self, only I can't be bothered"
Needless to say we didn't gel, and she won't be coming back!
Jeremy (Jim) Anderson
Picture Framer and Framing Industry Educator
https://www.jeremyanderson.co.uk/
https://www.instagram.com/ja_picture_framer/
Picture Framer and Framing Industry Educator
https://www.jeremyanderson.co.uk/
https://www.instagram.com/ja_picture_framer/
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sinbad72
- Posts: 39
- Joined: Wed 20 Apr, 2011 10:32 pm
- Location: Monaghan, Ireland
- Organisation: Value Frame Direct
- Interests: Picture Framing (obviously), motorbikes, trikes, caravaning....
Re: The things which customers say in their ignorance
Recently we where unloading a lorry load of moulding with 2 hired help from my uncles removal business. A good friend of mine was helping also. In conversation, and ever the salesman, I showed the lads one of my picture portrait samples and they were impressed. I explained that that exact sample was responsible for hundreds of sales (from my door to door days), when one of them piped up "You could have used a better looking child". The guy couldn't find a hole big enogh to hide in when my friend informed him that it was his child in the picture. 
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sim.on
- Posts: 170
- Joined: Tue 15 Dec, 2009 6:09 pm
- Location: Hertfordshire
- Organisation: Hertfordshire
- Interests: Classic cars
Re: The things which customers say in their ignorance
A couple of weeks ago a guy was asking for a quote for framing at my market stall and was pointing to one of my samples on display. After a while of going through the options he said "I don't think I'll need the blue thing with it" (a blue painted easel).
- prospero
- Posts: 11698
- Joined: Tue 05 Jun, 2007 4:16 pm
- Location: Lincolnshire
Re: The things which customers say in their ignorance
I think one of the best ones was a mountboard corner sample with washlines on.
"Can you get the same colour without the lines?"
or even better.....
"Have you got some not quite so wide?"

"Can you get the same colour without the lines?"
or even better.....
"Have you got some not quite so wide?"
Watch Out. There's A Humphrey About
