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having problems since i updated

Posted: Sun 09 Jan, 2011 8:29 pm
by worriedwizard
hi, since the last two up dates i've been having problems with the software. when i click onto options in the main screen i get a message stating - Axis Maximum value must be >= minimum.it will only allow to to click ok & then the message reappears again only allowing me to click ok. the main problem is that sometimes all the pricing returns to defult & my dockets return to 0 & bussiness name & address is missing. its driving me mad.

Re: having problems since i updated

Posted: Sun 09 Jan, 2011 9:40 pm
by JohnMcafee
The best way to proceed, worriedwizard, would be to make a backup and attach the file (EstBackup.zip) to an email to me. jr at scenes.demon.co.uk

Re: having problems since i updated

Posted: Wed 12 Jan, 2011 9:32 am
by JohnMcafee
This error message is the result of setting a lower mark-up for less expensive mouldings than for the dearer ones, not something that we would want to do would do intentionally.

The program has now been updated to be more forgiving when this happens.

Many thanks, worriedwizard, for highlighting this.