imho people are
still buying images, and buying frames, they just aren't buying them together in the same place. We are still framing as much if not more than ever, and a lot of the stuff we have for sale in the shop in any case, seems to be bought online then brought in for framing but sales off the wall are, to be frank, rubbish lately.
It is not practical any more to offer a massive range of prints and pictures. I guess it is ok if you specialise, and I'm wondering what to specialise in still!
Its a lot of hard work to compete with online prints sellers, and frankly when they will ofer you 30% comission on sales as an affiliate with a website, its madness to compete on price. I have been affiliated with a couple of the well known online resellers, one posters, one art prints for some time, and I find it very worthwhile.
Heres one we stumbled upon by accident:
I needed a replacement print in a hurry after one of my muppets damaged a print (I could use the term "employee" in the loosest sense of the word, but in this case Muppet fits) so I went online, searched artist and title, and came up with one of these sites, which I bought from. Great, no hassle, it was here in a few days, and saved an hour of trawling through catalogues, phoning suppliers, writing cheques, or talking to sales. You know the score ....
Just between you (members of the forum) and me, a lot of our local customers actually use our website, buy prints online from our affiliated links, (links to other sellers who pay commission on sales) -the generally bring them in in tubes brandishing the logos of artrepublic, allposters or easyart - then they bring the prints in to us for framing, and we have won both ways, as we have made a comission on the print sale, with no outlay at all, and if the customer is local we've most likely also got the framing job. And if we dont get the framing job, and they order the frame online, we'll get a commission from that. Win-win all round, I'd say.
I'd highly recommend some affiliates and I have put some on the website.
Without outright plugging any of them, here they are, well worth looking
These can save you, and your shop staff, a lot of time and trouble, simply by saying to shop customers who cant find what they want "have you looked on our web site?" and telling them that there are affiliated suppliers on there
http://www.frames.uk.com/art_affiliates__join_now.htm
If you have an art or framing web site, the allposters rotating ads are a great way of adding constantly changing content too, which doesn't hurt you one bit in the search engines

I figure with the commissions paid, its another iron in the fire of the website, about 10 percent of our site visitors (around 300 a day) actually follow the links to the affiliates sites, so it does go to show that
relevant links are pretty useful. And once they've moved off my site I might as well have a chance of a commission from a sale elsewhere after they have gone.